Presenter: Todd Nowlan, large Canadian Telecom
Date: 28 August 2010
Your organization has gone through the pains of developing business cases and acquiring funds to implement a single-sourcing solution. How do you proceed with choosing and implementing a solution, what are the steps you need to take to deploy the system, what are the critical success factors and pitfalls you need to consider? Once you've deployed your solution, what is it that you need to do to maintain the system, how do you handle the inevitable mountain of requests coming from all stakeholders to improve and extend capabilities?
This session will outline some of the key items to consider and plan for in each phase of a single-sourcing solution's lifecycle based upon a high-tech company's experience and learnings. The presentation will take you through some of the approaches they found to be effective for implementing and managing their combined Arbortext PE/DLM and Documentum system.
About the Speaker
Todd Nowlan is currently IT Project Manager at a large Canadian Telecom. He is responsible for maintaining and supporting the documentation and training CMSs for a large telecom equipment provider. Todd has more than 16 years experience with the methods and toolsets associated with structured authoring, XML authoring, and content management. He has held various technical and management roles supporting small and large user communities, including experience developing XML business cases, deriving technical requirements, testing, and deploying processes and systems.
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